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Will you combine Shipping fees?
How do you ship your free shipping items?
How long does special orders take?
How can I contact a real person?
Do you have a store front location?
Do I need to pay for special orders up front?
How long have you been in bussiness


Will you combine Shipping fees?
Yes we do combine shipping fees. We want to give the best service and best rates to our customers when ever we can.

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How do you ship your free shipping items?
Our free shipping items are shipped thru USPS, as first class mail, and takes up to 10 business days for delivery. We charge actual mail rates on most of our items. If an item has a flat shipping fee, this included insurance and basic mailing. The 99 cent handling fee is waved.

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How long does special orders take?
If it is a special item to be painted, please allow 10 - 14 days to complete item, then shipping thru the USPS will be normal time period. Crochet and Knit items, please allow 10 days to complete item, then shipping thru the USPS will be normal time period. Cross Stitch Items, please allow 3 days to complete item, then shipping thru the USPS will be normal time period. Special Bisque painting, please allow 4 days to complete item, then shipping thru the USPS will be normal time period.

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How can I contact a real person?
The phone is answered at all times, emails are replyied to within 10 hours. Phone: 863.382.9434 Email: jonib101@juno.com

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Do you have a store front location?
We have 2 locations. 2 East Main Street Avon Park FL 33825 Monday - Saturday 9 AM til 5 PM Sunday 11 AM til 5 PM 3505 King Dr. Sebring FL 33870 Appointments only.

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Do I need to pay for special orders up front?
All Special Orders are made for that order. 25% down is required and is non refundable.

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How long have you been in bussiness
Started with Handmade crafts in 1980.

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Last Updated: 2 Dec 2007 16:50:53 PST home  |  about  |  terms  |  contact
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